The following Terms & Conditions shall govern this transaction except as otherwise specifically stated in writing by the Company.

Damage to customer’s materials

Whilst every care and consideration are given for the safety of goods entrusted to this Company, no responsibility can be accepted on the part of the Company for any damage or loss occasioned to such goods, or as a result of their damage or loss, whether by reason of negligence, fire, flood, Act of God, or any other cause whatsoever.


    (1) Quotations are subject to written confirmation on receipt of order. Any such written confirmation shall be deemed to incorporate these Conditions, which shall supersede all conditions specified by the Customer to the extent that they conflict, or are inconsistent with these Conditions.

    (2) Quotations given involving the use of Customer’s materials and/or tools, are given subject to sight and approval by the Company of the materials and/or tools so supplied. Any materials that are not supplied by the Customer, used on work produced by the Company remain the property of the Company.

    (3) Work carried out at Customer’s request, but not quoted, or estimated will be invoiced at a price in accordance with Company’s costing procedure.

  2. PAYMENT TERMS:Photography, Printing & Package Deals:(1) On first order/New client: Full payment is required with your official order unless agreed in advance and in writing together with a completed credit form.All Other Orders:
    (2) Our terms are strictly net 28 days (four weeks) unless agreed in advance and in writing.. If payment is not made in accordance with the above then KPE may exercise its statutory right to interest under the Late Payment Of Commercial Debts (Interest) Act 1998;.(3) In the case of orders involving more than one delivery, if default is made in payment on due date for any one delivery, the Company at its option shall be entitled to treat the Contract as repudiated by the Customer, to forfeit the initial payment and to claim damages accordingly.

    (4) Any order once placed cannot be cancelled except by mutual agreement and then only on terms which would fully indemnify the Company.


    (1) Goods shall be delivered as soon as ready.

    (2) Work started on Customer’s instructions when finished becomes invoiceable and if the finished goods await delivery instructions the Company may charge storage at its discretion.

    (3) Each delivery shall constitute a separate contract and any failure or defect in any one delivery shall vitiate the contract as to the remaining deliveries except as provided in 2 (2) supra.

    (4) While every effort will be made by the Company to effect delivery in accordance with any pre-arranged dates, time shall not be of the essence as to delivery and no guarantee as to dates of delivery by the Company is to be incorporated or implied and the Company will not be liable for any loss or damage occasioned by delay in delivery howsoever caused.


    Every endeavour will be made to deliver the correct quantity ordered, but quotations are conditional upon margins of five per cent for work in one colour only and ten per cent for other work being allowed for overs and shortage, the same to be charged or deducted at pro rata rates.


    All dummies or other work produced at Customer’s request will be considered an order and charged for.


    (1) Disc(s) supplied by outside sources should also include a colour copy of completed job. Upon receipt, these will be put on our computer to check content. If there should be any problem with the disc(s), we shall have the right to return, or ask for a further disc.

    (2) All artwork and origination produced by the Company will remain the property of the Company.


    Alterations from original copy on and after first proof, including alterations in style, will be charged extra. Proofs of all work may be submitted for Customer’s approval and no responsibility will be accepted for any errors in proofs which may be passed by the Customer.


    (1) The Company shall be entitled to use without payment, or permission, copies of all print and other work produced by it for the Customer, or incidental to such production for the purposes of its own advertising sales sampling and promotion.

    (2) All work produced by the Company will carry its Imprint, unless previously agreed by the Company.


    If the customer becomes subject to insolvency and the goods have not been paid for in full the supplier may take the Deliverables back and if necessary enter the customers premises to do so, or to inspect and/or label the deliverables as to identify them clearly.

  10. CLAIMS:

    Complaints or claims will not be entertained if lodged by the Customer seven days after receipt of goods by him, or if related to the transport of the goods unless within such time as will enable the Company to comply with the time limit and procedure of the Railway Companies or other carriers by whom the goods were transported. The return of goods will not be accepted unless the Company or its representative shall first have had the opportunity of examining same.


    (1) Any express or implied statement condition or warranty, statutory or otherwise, not stated herein is hereby excluded and deemed to be inconsistent herewith and no responsibility is accepted by the Company for any damages or loss arising directly or indirectly by reason of any failure of the goods to comply with specification.

    (2) The liability of the Company for defective goods supplied by it or faulty workmanship in respect of which a valid claim has been made shall be limited to replacement of the defective products or at the Company’s option to reimbursement of the price paid by the Customer for those goods.


    The Customer will be responsible for obtaining all necessary consents to the reproduction by the Company of any work or other subject matter in connection with this transaction whether dealt with by the Copyright Act 1988 or not and will indemnify the Company from all claims and liability in any way arising out
    of or relating to such reproduction by the Company.


    No responsibility will be accepted for defective prints sent to the Company as they should be inspected by the Customer beforehand. Any sub-standard printing noticed during our final inspection will be packed separately and charged for. The Company cannot accept any responsibility whatsoever for bad
    printing which passes unnoticed through its inspection.


    Prices are subject to revision in the event of any increase in costs incurred by the Company between the date of confirmation of order and the date of delivery to the Customer, or the date when the goods otherwise become invoiceable, whichever is the earlier.


    Customer’s property when supplied will be held at Customer’s risk. Every care will be taken to secure the best results where materials are supplied by the Customer, but responsibility will not be accepted for imperfect work caused by defects in, or unsuitability of, materials so supplied.


    The performance of all contracts is subject to variation or cancellation by the Company owing to any Act of God, war, strikes, lock-outs, fire, flood, drought, tempest or any other cause beyond the control of the Company, or owing to any inability by the Company to procure materials or articles required for the performance of the Contract and the Company shall not be held responsible for any inability to deliver caused by such contingency.

  17. PRICES:

    Prices are exclusive of V.A.T.